About Cindy

Some of the wild mustangs that changed my life


My name is Cindy Hartzell and I have had horses all of my life. I bridge the gap between horses and humans by being the spokesperson for horses. I teach people to understand how absolutely amazing these sentient beings are as teachers and healers. And I know that what I do makes a difference in the lives of horses and their humans.

I will guide you through a transformational journey from fear of riding, getting hurt and experiencing frustration over the lack of being able to communicate with your horse, to being a horsewoman who can connect and communicate confidently with horses.

In 2013 I was hired to be the herd manager for a non-profit that had recently rescued 130 wild mustangs from slaughter. I spent many hours over the first three to four months watching these wild horses learn how to figure out life in captivity with humans.

They taught me about community, communication, boundaries, resiliency, leadership, followship*, confidence, nurturing, forgiveness, and herd dynamics.

I fell in love with mustangs so much that in 2018 I started Heart Soul Horses Helping Humans, Inc. a 501©3 non-profit for mustangs.

I currently live in Genoa, NV which is on the north eastern side of Lake Tahoe and on the eastern side of the Sierra Mountains. My husband; Bruce Hartzell and I started a mobile veterinary practice in 1999 in Truckee California. He has been practicing veterinarian medicine since 1980 and I have been a veterinary technician since 1987.

We share our 9-acre ranch with 3 dogs, 4 cats, 2 birds and 14 horses. All 14 horses are rescue horses, ten of those horses are mustangs that we rescued and I have gentled and trained.

*Capacity and willingness to follow a leader

Training & Certifications

Parelli Natural Horsemanship Training Through Trust Certified
Equine Experiential Education Certified EAGALA
Equine Experiential Learning Certified Animal Acupressure Massage
Animal Communication Reiki Master Teacher Certified
Robins-Madanes Strategic Intervention Coaching Certified Veterinary Technician